Child and Family Service Unveils New Hilo Center to Support Hawaii Island Families

Child and Family Service Unveils New Hilo Center to Support Hawaii Island Families
  • calendar_today August 2, 2026
  • News

HILO, Hawaii & Pacific – Child and Family Service (CFS), a cornerstone nonprofit organization serving the islands since 1899, marked a major milestone this week by opening its new permanent hilo facility. The 6,000-square-foot center represents a vital expansion of child and family service offerings for Hawaii Island families, delivering an extensive array of family support services from its Kilauea Avenue location.

Expanding Family Support Services in East Hawaii

The newly completed center ensures consistent access to family support services such as domestic violence support, mental health counseling, and sexual abuse treatment. CFS’s Hilo-based team of 48 employees collaborates closely with community partners to provide trauma informed care tailored to the diverse needs of individuals and families. Last year alone, the nonprofit organization assisted 2,291 Hawaii Island families, a testament to its enduring local impact.

Collaboration Fuels Philanthropic Funding

The creation of the new Hilo facility was made possible through an extraordinary combination of federal and philanthropic funding. Hawaii’s congressional delegation helped secure $2 million, joined by over $5.15 million in donations from the Earl and Sandi Osorio Stoner, the Stupski Foundation, and The Harry and Jeanette Weinberg Foundation, among other key supporters. More than $6 million was ultimately raised, underscoring the community commitment to investing in long-term resources for families.

A Modern Hub for Culturally Responsive Care

The center’s design emphasizes trauma informed care, with welcoming spaces for mental health counseling, group programs, and confidential advocacy sessions. CFS President and CEO Amanda Pump described the facility as a symbol of what is possible when government, individuals, and organizations unite for the common good. “This center is the result of deep collaboration between public leaders, philanthropic funding, and the unwavering support of our community partners,” Pump said.

Ensuring Lifelong Support for Hawaii Island Families

Located adjacent to the organization’s former temporary space, the permanent center reinforces CFS’s commitment to Hawaii & Pacific communities. U.S. Rep. Jill Tokuda noted the enduring value of reliable, accessible care, stating, “This new facility is a lifeline for generations of Hawaii Island families.” The center is set up to provide ongoing services for those seeking safety, stability, and empowerment on their pathways to recovery and resilience.

Partnering for a Brighter Future

CFS’s approach integrates the expertise of its staff and an array of community partners across the region. By fostering relationships with other agencies and investing in culturally sensitive programs, the organization aims to address not only urgent crises like domestic violence support and sexual abuse treatment but also prevention and education that build stronger families. These efforts reflect the spirit of collaboration that lies at the heart of both the new facility’s funding and its future operations.

Looking Ahead for Hawaii & Pacific Communities

The opening of the new Hilo facility cements Child and Family Service’s role as a pivotal resource for Hawaii Island families. With sustainable infrastructure in place and broad support from both the public and private sectors, the organization is poised to continue its mission for generations. As needs evolve, CFS remains committed to delivering cutting-edge, trauma informed care and strengthening the social safety net for the region’s diverse communities.